After stopping confluence via
catalina.sh stop Confluence says, in the logs, that it is stopping, as below:
but the java process never terminates.
-force parameter to
This will kill the java process and stop Confluence.
If the above results in an error, such as:
Please add the following line of code to the top of your
<Confluence-Installation-Directory>/bin/setenv.sh file (Standalone instance):
Tomcat will automatically write its process id to
id.pid in your specified path and kill its process with the
For Linux or Mac user:
In addition to the above, you can try a custom script that runs
shutdown.sh first before forcing Tomcat to shutdown. This script will sleep 60 seconds then look inside
./id.pid to check if Tomcat is still running. If Tomcat is still running, it will issue a
catalina.sh stop -force.
The script needs to be saved in <confluence install>/bin and assumes
id.pid is located in the same location.
Note that this script is provided as is and not supported.
Finding the Root Cause of Shutdown Problems
If you're interesting in tracking down the root cause of the problem, your best option is to:
- Attempt to shut down your application server
- Take 3-5 thread dumps spaced 1 minute apart.
- Look through the thread dumps to see what threads are still active after 5 minutes.
- If you need help analyzing the thread dump output, send your updated application server logs to Atlassian Support.