Symptoms

When attempting to install Confluence as a Windows Service through the Windows command prompt...

service.bat install Confluence

The command prompt shows an error and the service is not installed:

Failed installing 'Confluence' service

Cause

1. Windows Administrator privileges are required in order to install a service.
2. There is an existing service with the same name.

Resolution 1

Run the command prompt as an Administrator to have the elevated privileges required to install the Confluence service.

Resolution 2

Remove the existing service with the same name using our script:

service.bat remove Confluence

Or remove with builtin service tools from the command prompt:

sc delete Confluence