Confluence is making external connections to aws addresses

The following connections are expected as Confluence reaches out to the Marketplace. 

Among other tasks, the UPM relies on an internet connection to perform the following functions for installed apps (also known as add-ons or plugins):

  • Search for and install new apps
  • Check for app version updates
  • Perform application upgrade checks

 The UPM (Universal Plugin Manager) and other system add-ons will reach for Atlassian domains in AWS. One domain that Confluence will always reach for is the Martketplace.atlassian.com. Running a nslookup you will obtain a similar result:

nslookup Marketplace.atlassian.com
Server:		192.168.1.2
Address:	192.168.11.2#52

Non-authoritative answer:
Marketplace.atlassian.com	canonical name = marketplace.prod.public.atl-paas.net.
marketplace.prod.public.atl-paas.net	canonical name = marketplace-athreos.us-east-1.prod.public.atl-paas.net.
Name:	marketplace-athreos.us-east-1.prod.public.atl-paas.net
Address: 34.205.61.250
Name:	marketplace-athreos.us-east-1.prod.public.atl-paas.net
Address: 54.85.105.166
Name:	marketplace-athreos.us-east-1.prod.public.atl-paas.net
Address: 52.2.89.223


The 3 IP's are expected to be shown in a netstat.

Address: 34.205.61.250
Address: 54.85.105.166
Address: 52.2.89.223

Disable Marketplace Connectivity

You can disable the connection to the UPM by switching it to offline mode. This should stop the traffic. 

Switching UPM to offline mode

To disable the UPM connection to the Marketplace:

  1. From the top navigation bar in your application, choose > Add-ons or Manage apps
  2. Click the Settings link at the bottom of the page.
  3. Uncheck the *Connect to the Atlassian Marketplace* checkbox. This option is enabled by default.
  4. Click Apply.

The change will take effect immediately.

(warning) If you are on an older version of the Universal Plugin Manager you may not have this option in the UPM. If that is the case, follow the instructions in Problems Connecting to the Atlassian Plugin Exchange to disable the connection. See Configuring Marketplace Connectivity for more details.

Last modified on Mar 20, 2023

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.