Documentation Theme Broken and Side Navigation Bar Missing Post-Confluence Upgrade

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

The Documentation theme is broken, and the left navigation bar is missing post-Confluence upgrade

Cause

The wrong documentation theme plugin is loaded (instead of the one bundled with Confluence)

Resolution

Take a backup of the Confluence Database. Then run this query to remove the wrong plugin:

1 DELETE FROM PLUGINDATA WHERE PLUGINKEY LIKE '%com.atlassian.confluence.plugins.doctheme%';

After that, shutdown Confluence, remove the plugin caches from the Confluence Home Directory:

  • bundled-plugins

  • plugins-cache

  • plugins-osgi-cache

  • plugins-temp

Then startup Confluence

Updated on April 8, 2025

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