Symptoms

This problem happens in all themes shipped in Confluence 3.2.

1. Using the macro browser will result in a pop up box saying:

   
   There has been an error loading the macro browser.
   Please try again or see your system administrator.
   

   Errors in the logs appear as:

   
   2010-04-05 18:08:31,000 ERROR [http-80-4] [atlassian.confluence.servlet.ConfluenceServletDispatcher] serviceAction There is no Action mapped for namespace /pages/undefined/plugins/macrobrowser and action name browse-macros
    -- referer: http://localhost/confluence/pages/editpage.action?pageId=27852804 | url: /confluence/pages/undefined/plugins/macrobrowser/browse-macros.action | userName: zed.yap
   

2. Clicking on the preview tab causes the preview to spinning indefinitely.
3. The following warning may also appear when attempting to insert images through the Rich Text editor:

   
   Error retrieving attachments from Confluence. The server may be unavailable.
   

4. The tree view from Browse >> Pages hangs, spinning indefinitely.
5. The Page Restriction pop-up window will not allow any users to be selected.

Cause

A custom main layout (main.vmd) or custom theme exists and has this default line of code missing:

#parse ("/template/includes/global-settings.vm")

Typically, the above line of code should exist in between these lines:

...
#parse ("/template/includes/status-i18n.vm")
<CODE SHOULD EXIST HERE>
#displayGlobalMessages($spaceKey)
...

Resolution

Apply the default line of code to the custom main layout. The end result should look like:

...
#parse ("/template/includes/status-i18n.vm")
#parse ("/template/includes/global-settings.vm")
#displayGlobalMessages($spaceKey)
...

Related Issues

Macro browser, Tree View, Insert Image and Preview are broken in Confluence 3.1.1