Migrating Confluence to another server throws HTTP Status 500 - java.lang.NullPointerException
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
After migrating Confluence to a new server, the following error message appears in the Confluence UI:
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HTTP Status 500 - java.lang.NullPointerException
type Exception report
message java.lang.NullPointerException
description The server encountered an internal error that prevented it from fulfilling this request.
exception
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)
com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getGlobalSettings(ConfluenceEncodingFilter.java:47)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncodingInternal(ConfluenceEncodingFilter.java:37)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncoding(ConfluenceEncodingFilter.java:29)
com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:38)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
root cause
java.lang.NullPointerException
com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)
com.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:46)
com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:85)
com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:321)
com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)
com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getGlobalSettings(ConfluenceEncodingFilter.java:47)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncodingInternal(ConfluenceEncodingFilter.java:37)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncoding(ConfluenceEncodingFilter.java:29)
com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:38)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.47 logs.The following appears in atlassian-confluence.log:
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Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'luceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.bonnie.LuceneConnection]: Constructor threw exception; nested exception is com.atlassian.bonnie.LuceneException: java.io.EOFException: read past EOF: SimpleFSIndexInput(path="C:\Program Files\Atlassian\Application Data\Confluence\index\segments_8wc")
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:254)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:925)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:835)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:440)
...
Caused by: org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.bonnie.LuceneConnection]: Constructor threw exception; nested exception is com.atlassian.bonnie.LuceneException: java.io.EOFException: read past EOF: SimpleFSIndexInput(path="C:\Program Files\Atlassian\Application Data\Confluence\index\segments_8wc")
at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:115)
at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:87)
...
Caused by: com.atlassian.bonnie.LuceneException: java.io.EOFException: read past EOF: SimpleFSIndexInput(path="C:\Program Files\Atlassian\Application Data\Confluence\index\segments_8wc")
at com.atlassian.bonnie.LuceneConnection.<init>(LuceneConnection.java:112)
at com.atlassian.bonnie.LuceneConnection.<init>(LuceneConnection.java:130)
...
Caused by: java.io.EOFException: read past EOF: SimpleFSIndexInput(path="C:\Program Files\Atlassian\Application Data\Confluence\index\segments_8wc")
at org.apache.lucene.store.BufferedIndexInput.refill(BufferedIndexInput.java:266)
at org.apache.lucene.store.BufferedIndexInput.readByte(BufferedIndexInput.java:51)
at org.apache.lucene.store.ChecksumIndexInput.readByte(ChecksumIndexInput.java:41)
at org.apache.lucene.store.DataInput.readInt(DataInput.java:84)
Cause
The Confluence index is corrupt.
Resolution
Please proceed to Rebuild the Content Indices from Scratch.
ℹ️ If your problem persists after rebuilding the content indices from scratch, please create a Support Ticket for further investigation.
Updated on April 8, 2025
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