No Spaces Were Found in Space Directory
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem & Diagnosis
If all the spaces have disappeared from the space directory and you're not able to search for the spaces via quick search. Kindly search for a similar stack traces in your application logs :
The following appears in the atlassian-confluence.log
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org.springframework.beans.ConversionNotSupportedException: Failed to convert property value of type [com.atlassian.confluence.plugin.ConfluencePluginManager] to required type [com.atlassian.plugin.PluginManager] for property 'pluginManager'; nested exception is java.lang.IllegalStateException: Cannot convert value of type [com.atlassian.confluence.plugin.ConfluencePluginManager] to required type [com.atlassian.plugin.PluginManager] for property 'pluginManager': no matching editors or conversion strategy foundDiagnosis
Rebuilding the index from scratch doesn't help.
The progress bar for content indexing might stop at 99% (or less)
Rebuilding the Ancestor Table doesn't help.
Cause
A plugin called Archive Extractor is obstructing Confluence from reindexing. Please do make sure that this plugin is running in your Confluence. If you're unsure, please contact support to verify this.
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<plugin>
<key>confluence.plugins.extractors.archivecontentextractor</key>
<name>Archive Extractor</name>
<version>1.1</version>
<vendor>Atlassian Software Systems</vendor>
<status>ENABLED</status>
<vendor-url>http://www.attlasian.com</vendor-url>
<framework-version>1</framework-version>
<bundled>User installed</bundled>
</plugin>Solution
Workaround
Kindly remove/disable this plugin and reindex Confluence again. Click Disabling and enabling apps or How to manually remove malfunctioning apps (plugins) from Confluence Data Center to learn more about disabling plugins.
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