Profile Pictures Macro not Appearing

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

The profile picture macro fails to display the profile picture when inserting it into a page:

(Auto-migrated image: description temporarily unavailable)

Cause

The Server Base URL is not correctly set.

Resolution

Make sure the Confluence Admin > General Configuration > Server Base URL matches the URL being used to access Confluence.

Updated on April 8, 2025

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