Space or PDF export causes poor performance

Still need help?

The Atlassian Community is here for you.

Ask the community

Problem

Confluence is slow, or intermittently unresponsive.

Cause

A space or page backup is occurring. This is potentially an expensive operation as there are a sequence of expensive in-memory transformations that must take place to persist the data as XML. Note this is not necessarily a root cause of a performance problem but it can contribute in severe ways to a performance issue if the page is large and has many links/macros referencing other spaces.

Resolution

  1. Check the thread dumps for multiple occurrences of this action.
  2. Eliminate or re-schedule the page backup. If the page is not known, the user & page can be isolated with access logging.
  3. Allocate additional memory to Confluence

See also CONFSERVER-19815.

Last modified on Feb 8, 2018

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.