hipchat-client-io exception ERROR entries in log

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Symptoms

The following appears in the atlassian-confluence.log:

2014-10-05 20:16:41,725 hipchat-client-io:thread-3 ERROR      [http.nio.protocol.HttpAsyncRequestExecutor] 
http-outgoing-133 [CLOSED] HTTP protocol exception: null
java.nio.channels.ClosedChannelException
	at sun.nio.ch.SocketChannelImpl.ensureReadOpen(SocketChannelImpl.java:236)
	at sun.nio.ch.SocketChannelImpl.read(SocketChannelImpl.java:279)
	at org.apache.http.nio.reactor.ssl.SSLIOSession.receiveEncryptedData(SSLIOSession.java:340)
	at org.apache.http.nio.reactor.ssl.SSLIOSession.isAppInputReady(SSLIOSession.java:366)
	at org.apache.http.impl.nio.reactor.AbstractIODispatch.inputReady(AbstractIODispatch.java:118)
	at org.apache.http.impl.nio.reactor.BaseIOReactor.validate(BaseIOReactor.java:220)
	at org.apache.http.impl.nio.reactor.AbstractIOReactor.execute(AbstractIOReactor.java:284)
	at org.apache.http.impl.nio.reactor.BaseIOReactor.execute(BaseIOReactor.java:106)
	at org.apache.http.impl.nio.reactor.AbstractMultiworkerIOReactor$Worker.run(AbstractMultiworkerIOReactor.java:604)
	at java.lang.Thread.run(Thread.java:722)

Diagnosis

Multiple entries exist in the log.

Resolution

The Confluence plugin cache needs to be cleared. Please refer to this article for instructions on how to do this.

Cause

From Oracle documentation:

"Checked exception thrown when an attempt is made to invoke or complete an I/O operation upon channel that is closed, or at least closed to that operation. That this exception is thrown does not necessarily imply that the channel is completely closed. A socket channel whose write half has been shut down, for example, may still be open for reading."


Last modified on Nov 2, 2018

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