Documentation for Crowd 2.7. Documentation for earlier versions of Crowd is available too.

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Crowd administrators can edit a user's details, rename users, mark a user as active or inactive, and change or reset a user's password.

To edit a user's details,

  1. Log in to the Crowd Administration Console.
  2. Click the 'Users' tab in the top navigation bar.
  3. This will display the User Browser. Select the relevant directory, search for the user you want to update, and click the link on the user's name.
  4. This will display the 'User Details' screen.
  5. Edit the details as required, then click the 'Update' button.

To rename a user,

  1. Log in to the Crowd Administration Console.
  2. Click the 'Users' tab in the top navigation bar.
  3. This will display the User Browser. Select the relevant directory, search for the user you want to update, and click the link on the user's name.
  4. This will display the 'User Details' screen.
  5. Edit the 'Username' field as required, then click the 'Update' button.

Note: Not all directories support user rename. Crowd will inform you in the event where a user cannot be renamed.

To change a user's password,

  1. Log in to the Crowd Administration Console.
  2. Click the 'Users' tab in the top navigation bar.
  3. This will display the User Browser. Select the relevant directory, search for the user you want to update, and click the link on the user's name.
  4. This will display the 'User Details' screen. You can either:
    • Click 'Reset Password' in the left-hand menu. Crowd will generate a random, unique URL and email it to the user. The user can then click the link and choose their own new password.
      OR
    • Enter a new password then click the 'Update' button. Crowd will not email the user in this case.

Screenshot: 'User Details'

Notes
  • You will need to configure an email server so that Crowd can send the user an email notification when you reset their password.
  • You can edit the email notification template to determine the content of the email sent to the user.
  • Users can update their own profiles. Authorised Crowd users can log in to the Self Service Console and update their own user profiles, as described in the Crowd User Guide.
RELATED TOPICS

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Crowd Documentation

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  1. What is the related topic?