Documentation for Crowd 2.8. Documentation for earlier versions of Crowd is available too.

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If you are experiencing issues with Crowd's OpenID server (CrowdID), please take the following steps to help diagnose the problem:

Step 1: Change the logging for Crowd's OpenID server and client.

  • Change the openid package from INFO to DEBUG in CROWD/crowd-openidserver-webapp/WEB-INF/classes/log4j.properties
  • Change the openid package from INFO to DEBUG in CROWD/crowd-openidclient-webapp/WEB-INF/classes/log4j.properties

Step 2: Test CrowdID with the bundled OpenID client:

  • http://<your Crowd URL>:<Crowd port>/openidclient/

If these tests are not successful, attach the atlassian-crowd-openid-client.log and atlassian-crowd.openid-server.log files (in the same location specified by this guide) to a support issue at http://support.atlassian.com. Note the username of the account tested.

Step 3: Test CrowdID with your OpenID application:

If these tests are not successful, attach the atlassian-crowd-openid-client.log and atlassian-crowd.openid-server.log files (in the same location specified by this guide) to a support issue at http://support.atlassian.com. Note the username of the account tested and the OpenID application you are attempting to use.

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