We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

Create a space

A space is a container where you and your team create, store, and collaborate on work related to a shared project or initiative. Think of it as a collaborative workspace or knowledge base for your team.

To create a space:

  1. Select Create from the navigation bar at the top of your content, then select Space.

  2. Choose a name, icon, purpose, and permissions scheme for your space, then select Next.

    1. Enter a name for your space in the text box.

    2. Select an icon from the list or select See more > Upload image to create a custom icon.

    3. Select the purpose that best fits your space (Collaboration, Knowledge base, or Custom).

    4. Select the appropriate permissions scheme for your space (depending on your plan, some permissions schemes may not be available).

    5. (Optional) Select Customize space key to choose your own space key.

  3. Review and adjust the default features for the space as needed.

  4. Select Create space.

What kind of space should I create?

Spaces in Confluence are designed to suit different purposes. When you create a new space, save time by choosing the right option for your team, project, or initiative:

  • Collaboration spaces include all the features your team needs to brainstorm and iterate on ideas quickly, like live docs, whiteboards, and databases. We’ve also included templates to help you craft the perfect project plan, document decisions, and keep effective meeting notes.

  • Knowledge bases gives you the tools to create and share important, up-to-date information with your team, organization, or customers, like the ability to edit pages privately before publishing them. We’ve also included templates for how-to guides and troubleshooting articles.

If neither of these options works for you and your team, you also have the option to manually configure all available features and settings in a Custom space.

Who is a space owner?

The person who created the space is the space owner. But ownership can be changed in Space settings. Unlike the space admin role, which can be owned by many people, there can only be one space owner at a time. However, the space owner role can be given to either a single user account or a user group.

To change the space owner:

  1. Go to the space you want to change.

  2. Next to your space's name in the sidebar, select More actions (•••), then Space settings.

  3. Select Space details.

  4. Select the Owner dropdown and search for a user or group.

  5. Select Save.

Space owners or anyone in a group assigned as space owner are granted all permissions on a space.

What is a space key?

A space key is a short unique identifier that forms part of the URL for a space. By default, Confluence will generate one for you automatically, but you can create a custom space key as long as it is:

  • Unique

  • Composed of only alphanumeric characters (A-Z, 0-9)

  • No more than 255 characters in length

Product admins can edit an existing space key by going to a space and selecting Space settings > Manage space > Space details, then selecting Edit space details. Input a new value in the Space key field.

Many third-party apps need the correct space key to work properly. If you change a space key, make sure you reconfigure your apps with the new value.
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