Documentation for Confluence 5.4.
Documentation for Confluence OnDemand and earlier versions of Confluence is available too.

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Welcome! This is a guide to using Confluence as a knowledge base. You will find this guide useful if you want to produce a knowledge base with a survey, content curation, intelligent search and standardized templates.


Confluence now ships with a space blueprint for creating Knowledge Base spaces. Go to Create Space > Knowledge Base to try it out for yourself.

The Knowledge Base space integrates with JIRA Service Desk too - see Connecting to a Knowledge Base.

In these pages, we'll show you how to use Confluence to achieve a high-functioning knowledge base, including these features:

In addition, you may find the following topics useful, in the guide to technical documentation in Confluence: Exporting articles to PDF, HTML and other formats

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