Documentation for Confluence 5.8 (Server).
Documentation for Confluence Cloud and earlier versions of Confluence is available too.

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You need Confluence administrator permissions to be able to edit the details of a user. The details include the person's name, password, email address, group membership, and ability to access Confluence.

To update a user's details:

  1. First, go to the user management screen for the user concerned. There are two ways to do this:
    • Either,
      • Go to the user's Profile and click the 'Administer User' link on the user's profile screen.
    • Or, Choose the cog icon , then choose General Configuration under Confluence Administration
      • Select the link 'Manage Users' in the left-hand panel.
      • Locate the user by doing a search on the username or the groups to which they belong.
      • Click the user link.
  2. Now you should be able to see the user's current details and links allowing you to edit them.
    • View Profile — View the user's profile.
    • Edit GroupsAdd or remove this user from a group.
    • Edit Details — Change details such as the user's name, email address, contact details and team or department information. In some instances you may be able to change usernames as well - see Changing Usernames for information.
    • Set Password — Edit the user's password details.
    • Delete — You can delete a user permanently if the user has not added or edited any content on the site.
    • Disable — You can disable (i.e. deactivate) access for a user who has already added or edited any content on the site.

 Screenshot: User details


Multiple user directories: You may define multiple user directories in Confluence, so that Confluence looks in more than one place for its users and groups. For example, you may use the default Confluence internal directory and also connect to an LDAP directory server. In such cases, you can define the directory order to determine where Confluence looks first when processing users and groups.

Here is a summary of how the directory order affects the processing:

  • The order of the directories is the order in which they will be searched for users and groups.
  • Changes to users and groups will be made only in the first directory where the application has permission to make changes.
See Managing Multiple Directories.



  1. Anonymous

    how do I rename a user - or is this a similar problem to jira where there's no easy way to do it without exporting the DB to text, editing and importing?

    1. p.s. I have now registered and logged in, so this was my question!

    2. I'm afraid you can't yet rename a user in Confluence. There is an open issue here to implement the feature.

      1. You realise that this feature request's getting very close to its 7th birthday? (wink)

        It's a real pain that you can't change usernames, especially if you have a username naming convention that includes surnames and someone selfishly gets married!

  2. As an Admin, is there a way to upload profile photos to other people's profiles?  You can edit just about every other detail, but I do not see a way to upload their photo.

    1. Anonymous

      Did you get an answer for this or solution, i'm trying to do the same thing.



      1. Same here... I have a load of camera shy users that I'd like to 'help' by uploading pictures for them. There doesn't actually seem to be a way of doing this. It seems like they forgot to implement this feature.

  3. Anonymous

    This is probably an easy fix, but I imported my AD/LDAP information and it works great. The problem is that if I am logged in as any user and I am trying to view space created by another user it doesn't show up. I have an admin account I created separately from importing the AD info, and that account can see everything. Is this a group/permission problem? A checkbox somewhere that I am just missing? Any advice would be greatly appreciated. Thanks!

  4. Anonymous

    This has been said many times before, but it is essential that Atlassian creates a way for admins to upload photos to other people's profiles. Is anyone working on this? It seems like people have been looking for this feature for years.

    1. Hi anonymous,  you can watch progress on this issue here  CONF-14368 - Let Confluence Admins change user profile pictures Open

  5. +1 I would really like to be able to add images for our users as they come on board. Makes for a friendlier experience internally.