Documentation for Confluence 5.4.
Documentation for Confluence OnDemand and earlier versions of Confluence is available too.

Skip to end of metadata
Go to start of metadata

Confluence records the number of failed logins attempts made against each user account. When the login attempts exceed a preset number, the user will prompted to authenticate using CAPTCHA until they successfully log in.

If you are a Confluence Administrator, you can manually set the failed login count for a user back to zero.

To reset the failed login count for a user:

  1. Choose the cog icon  at top right of the screen, then choose Confluence Admin.
  2. Choose Manage Users in the left-hand panel.
  3. Search for the required user and click the user in the search results. The 'View User' screen will appear.
  4. Choose Reset Failed Login Count' for the user. The 'Current Failed Login Count' will be reset to 0.

Related pages:

(warning) The information on this page does not apply to Atlassian OnDemand sites with multiple apps. If you are using Confluence-only OnDemand, the information does apply.

Screenshot: Resetting the failed login count for a user


3 Comments

  1. Hello, Confluence developers.

    I want to know where these informations(last login time, last failed login time, total failed login count,current failed login count) are stored.In which table of the confluence database or in which log file?

    My boss let me list all the users' last login time and check the place of these information.

    Emergency.

    Thank you very much.

    regards

    Allison

  2. Anonymous

    Hello, I need this information too,

    We have trouble in CF 3.3 with loginproblems.

    Know you a way to disable the failed login counter?

  3. Anonymous

    Wow the request for a way to disable failed login was asked in May of this year and it was NEVER answered? How is it this information is not available nor is the option to turn it off in Confluence available?