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To revoke a user's access to FishEye, you need to delete their FishEye account. Deleting the account does not delete their reviews or comments, and can be effectively undone by re-adding them with the same username.

To revoke a user's access to Crucible, you can either:

  • delete the user's account, or
  • disable the user's Crucible account.

Note that the number of users granted by your FishEye license may be different from the number of users granted by your Crucible license.

 

To disable a user's Crucible account:

  1. Choose Users from the 'cog' menu.
  2. Locate the user and click the corresponding Edit link. You can use filters to find a user quickly – type part of their email address or select a group to which they belong, and click Filter.
  3. Clear the Active Crucible user check-box.
  4. Click Apply.

Disable Crucible for several users at once by selecting those users and clicking Disable Crucible for selected users.

To delete a user's FishEye (and Crucible) account:

  1. Choose Users from the 'cog' menu.
  2. Locate the user in the list and click the corresponding Delete link. You can use filters to find a user quickly – type part of their email address or select a group to which they belong, and click Filter.

To delete multiple users at once:

  1. Choose Users from the 'cog' menu.
  2. Select check boxes, at the right of the list, for the users you wish to delete.
  3. Click Delete selected users at the bottom of the list.


4 Comments

  1. Anonymous

    How can you deactivate multiple users at once?

    1. I've added sentences describing disabling Crucible for multiple users and for deleting multiple users.

  2. If you have Fisheye and Crucible, it seems likely that you have the same number of users. I don't see why you can't disable both without deleting. It's useless to disable Crucible users since Crucible still won't work if you exceed your Fisheye quota.

    1. That guy speaks the truth ... please listen to him!