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There are two types of user accounts:

  • 'Built-in' user accounts — these are stored in the local database for FishEye/Crucible.
  • 'External' user accounts — these are stored in an external directory (e.g. LDAP), if configured. See Configuring External Authentication Sources.

(info) You can only change the passwords of 'built-in' users.

To change a user's password:

  1. In the Admin area, click Users under 'User Settings'.
  2. Locate the user and click their username.
    (info) If the user doesn't initially appear on the screen, type part of their email address and/or select a group to which they belong, and click Filter.
  3. Click Change Password.
  4. Enter, and confirm, the new password.
  5. Click Apply.