There are two types of user accounts:
- 'Built-in' user accounts — these are stored in the local database for FishEye/Crucible.
- 'External' user accounts — these are stored in an external directory (e.g. LDAP), if configured. See Configuring External Authentication Sources.
You can only change the passwords of 'built-in' users.
To change a user's password:
- In the Admin area, click Users under 'User Settings'.
- Locate the user and click their username.
If the user doesn't initially appear on the screen, type part of their email address and/or select a group to which they belong, and click Filter. - Click Change Password.
- Enter, and confirm, the new password.
- Click Apply.