Symptoms

Blank files in code review even though revision in Fisheye shows code.

Cause

There was a bug for Fisheye/Crucible that was fixed in version 2.7.9. The bug itself was fixed but bad patch files weren't cleaned up as part of the bug fix. For reference:

CRUC-6013 - Getting issue details... STATUS

Resolution

If currently running a version prior to 2.7.9 proceed by upgrading to the latest version. Otherwise, remove current diff index files to trigger Crucible to re-fetch the diff information the next time the review is accessed.

1. Go to FISHEYE_INST/var/data/uploads. Note the nested directory/file structure, e.g. 00/00/1.dat.
2. Backup the directory.

3. Delete all zero length files from the uploads directory. For example, if using Unix, this can be done with the following command:

   find . -type f -size 0 | xargs rm