Error when creating Support Zip

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Symptoms

The following appears in the atlassian-fisheye-<date>.log:

2012-12-21 21:33:30,901 ERROR [btpool0-52 ] com.atlassian.support.tools.salext.bundle.ApplicationPropertiesInfoBundle ApplicationPropertiesInfoBundle-getFiles - Can't generate properties file.
com.atlassian.crucible.spi.services.NotPermittedException: You are not allowed to access repository test
	at com.atlassian.crucible.spi.impl.DefaultRepositoryService.getRepository(DefaultRepositoryService.java:87)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
	at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:80)
	at com.cenqua.crucible.hibernate.WithSessionAspect.doCloseSession(WithSessionAspect.java:37)

Cause

Support Tools plugin create the Support Zip based on the user permission to access the repository. 

Workaround

This error can be ignored. Refer to the plugin bug for the fix version.

Last modified on Mar 30, 2016

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