In Fisheye per-author Lines of Code not enabled even with Store Diff Info enabled

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Even with Store Diff Info enabled, Fisheye shows the following error, and the per-author lines of code feature is not enabled and not calculated:

Per-author lines of code statistics are turned off for this repository

Cause

The Fisheye license was only recently added to a Crucible-only environment. The repositories in question still have the Crucible-only indexing features.

Resolution

A full re-index of the repository in question is required.

  1. Stop the repository.
  2. Delete the <FISHEYE_INST>/var/cache/<repo_name> folder from disk.
  3. Start the repository.
Last modified on Jul 31, 2018

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