Symptoms

The repository is in ERROR status and the following message can be see in the logs:

2012-06-08 12:59:48,749 WARN  [btpool0-4 ] fisheye.app RepositoryAdminRpcServiceImpl-performFullReindex - Problem starting a full reindex on repository <REPO_NAME>
com.atlassian.fisheye.spi.admin.services.RepositoryConfigException: Problem loading repository '<REPO_NAME>' - Current repository index for "<REPO_NAME>" is not compatible with your license, please re-index.
...
Caused by: com.cenqua.fisheye.config.ConfigException: Current repository index for "<REPO_NAME>" is not compatible with your license, please re-index
...

Cause

• There is only a Crucible license installed. A Fisheye license is needed in order to index and browse the repositories. OR
• Crucible have its own light-weighted indexer which has a complete different structure than Fisheye if you have installed Fisheye at a later stage

Resolution

• Obtain a Fisheye license and apply it under Administration > System Settings > System Info > Edit License. A license can be obtained via MyAtlassian. OR
• A full reindex of the repository should help as well. You can do this by navigating to Crucible Administration Area >> Repositories >> Select the repository >> Maintenance >> Repository Source Index >> Re-clone and Re-index >> Start.