Problem

Indexing an SVN repository fails with the following error:

ERROR [InitPing1 < repository_name>] fisheye BaseRepositoryScanner-handleSlurpException - Problem processing revisions from repo < repository_name> due to class com.cenqua.fisheye.rep.RepositoryClientException - org.tigris.subversion.javahl.ClientException: svn: Processing REPORT request response failed: XML document structures must start and end within the same entity. (<PATH_TO_FILE>) 
svn: REPORT request failed on '<PATH_TO_FILE>'
com.cenqua.fisheye.rep.RepositoryClientException: org.tigris.subversion.javahl.ClientException: svn: Processing REPORT request response failed: XML document structures must start and end within the same entity. (<PATH_TO_FILE>) 
svn: REPORT request failed on '<PATH_TO_FILE>'
...
    Caused by: org.tigris.subversion.javahl.ClientException: svn: Processing REPORT request response failed: XML document structures must start and end within the same entity. (<PATH_TO_FILE>) 
svn: REPORT request failed on '<PATH_TO_FILE>'
...
    Caused by: org.tmatesoft.svn.core.SVNException: svn: Processing REPORT request response failed: XML document structures must start and end within the same entity. (<PATH_TO_FILE>) 
svn: REPORT request failed on '<PATH_TO_FILE>'  

Cause

SVNKit is failing to retrieve the entire response from the SVN server.

This may be caused by the following options.

Cause #1 - Authentication

SVNKit is using negotiated authentication rather than Basic Authentication.

Cause #2 - Connection truncated

The connection from SVNKit to the svn server is truncated.

This is usually the case when the changeset to be indexed is significantly big.

Resolution

Resolution for Cause #1 - Authentication

• Force SVNKit to use Basic Authentication by setting the system property -Dsvnkit.http.methods=Basic (in addition to any system properties that are already provided via that environment variable) in FISHEYE_OPTS (see Environment variables for reference).
• Restart Fisheye/Crucible

Resolution for Cause #2 - Connection truncated

• Add the -Dsvnkit.http.spoolDirectory=<path_to_a_temporary_folder> in the FISHEYE_OPTS (see Environment variables for reference). For example: 

-Dsvnkit.http.spoolDirectory=/tmp/fisheye/spooldirectory

• Restart Fisheye/Crucible

If your Fisheye instance is started as a Windows service, the Windows Environment Variables are not picked and these settings need to be adjusted in the service. Therefore, can you please try the following steps:

1. Stop the FishEye/Crucible instance;
2. Go to Windows Start Menu > All Programs > FishEye > Configure FishEye. If you can't find this, please do as follows:
   1. Go to the FishEye Windows service properties, in order to determine its Service Name;
   2. Using Command Prompt, go to <FishEye Installation Directory>\bin;
   3. Run prunmgr.exe "//ES//Fisheye" or prunmgr.exe "//ES//Atlassian Fisheye" or prunmgr.exe "//ES//Atlassian Crucible", depending on the Service Name determined right above.
3. In the Atlassian FeCru Properties window, go to Java tab;

4. Configure the parameters:

   -Dsvnkit.http.methods=Basic -Dsvnkit.http.spoolDirectory=c:\Atlassian\spoolDirectory

5. Close the Atlassian FeCru Properties window;
6. Start the FishEye/Crucible service.

Alternative resolution

Alternatively, the Native Subversion Client can be used instead.