Documentation for GreenHopper 6.1.x. Documentation for other versions of JIRA Agile is available too.
GreenHopper is now called JIRA Agile. Learn more.

(info) Note that this page only applies if you are using the Classic Boards (which are no longer being actively developed; read more).

You can view an issue on the Classic Planning Board and Classic Task Board in three different ways, called 'Views':

  • Summaries view — shows a summary card for each issue
  • Cards view — shows a detailed card for each issue
  • List view — shows each issue as a row in a table

Your project administrator can configure the information that is displayed for an issue in each of these views. See Configuring your Card Styles for more information.

(tick) Tip You can also change the viewing 'mode' of the Classic Planning Board to view issues categorised by project, version, component or assignee. See Using Classic Planning Board Modes for more information.

To change your Classic Planning Board view,

  1. Log into JIRA.
  2. Select Agile > Classic in the top navigation bar. Then select Classic Planning Board from the drop-down below the project name.
  3. Click the 'Views' menu and click the desired issues view from the dropdown menu. The following issue views will be available:

Inline editing is available in all views (Summaries, Cards and List), saving you significant time when actioning issues. Click the icon (which will appear when you hover over the Issue Type or Priority icons) to display a drop-down menu containing the following actions:

  • Update Priority --— Click to edit the Priority field for this issue.
  • Add Sub-task — Click to add a sub-task to this issue.
  • Edit in JIRA — Click to open the JIRA 'Edit Issue' screen, on which all issue fields are available for editing.
  • Flag — Click to flag this issue for special attention.
  • Comment — Click to quickly add a comment to this issue.
  • Delete — Click to permanently remove the issue. You will be prompted with a warning message about this first. Click Delete to proceed.

Detailed Cards


The detailed card is a detailed view of the issue, and presents more information than the summary view.

Screenshot: Issue — Card View



The summary card is a compact view of the issue. The purpose of this view is to display the most important fields of an issue in a card-feel form.

Screenshot: Issue — Summary View



The list view is essentially viewing the issues as rows in a table. The issue will simply be represented as a single row.

This view is useful when 'ranking' issues, as it is the most compact view.

Screenshot: Issues — List View

The list view on the Planning Board may not show all issue fields, depending on the size of your browser window. As the available space decreases, to protect the ability to view and edit fields, some fields will not be shown.
The priority for the fields is as follows:

  1. The issue-key, priority icon, issue type icon, and any parent/sub-task issue-keys
  2. An issue flag icon or released icon (if present)
  3. The corner-field (if present)
  4. Then fields from left to right as configured by your administrator.

To see additional fields:

  1. Make the browser window wider if possible.
  2. Hide the Statistics column by clicking the icon (which will appear at the top right of the Statistics column when you hover over it) and selecting Toggle visibility from the drop-down menu. See Using the Classic Planning Board for details.

Why are there symbols on my cards?

GreenHopper can display symbols on your cards to indicate that there is important information about an issue that you need to be aware of:

  • A (tick) symbol indicates the issue is assigned to multiple fix versions and that at least one of those versions is released. A common scenario would be where an issue is assigned to a sprint (e.g. 'Version 1 Milestone 1') for a version (e.g. 'Version 1'), and the sprint has been completed.
  • A (warning) symbol indicates that somebody has flagged this issue for attention. Read more about flagging fields.