GreenHopper Documentation

JIRA Agile 6.3
GreenHopper 6.2
GreenHopper 6.1

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GreenHopper Knowledge Base Resources

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For the latest content and updates visit the new JIRA Agile Knowledge Base.

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Technical Announcements

GreenHopper Important Technical Advisories (Label: gh_important)
Page: "Epic with name 'xxxx' is not unique" error when trying to add an issue to an epic Page: Agile Boards Unavailable in JIRA Agile After User or Filter Deletion Page: Agile Dropdown Arrow Missing After GreenHopper Upgrade Page: Agile throws the error "Uncaught Error: Error calling method on NPObject" Page: Browse GreenHopper Articles by Label Page: Browse GreenHopper Articles by Page Tree Hierarchy Page: Cannot update GreenHopper to latest version from 6.2.4.1 Page: Changing a Rapid Board Rank field Page: Clicking on the Agile tab always redirects the user to the "Getting Started with GreenHopper" page Page: Could not find a Custom Field Configuration for field 'customfield_xxx', all projects and issue type 'x' -- therefore cannot find the Option for 'Done' epics. Page: Deleting Duplicated Locked Sprint Customfield for GreenHopper Page: Detected an error (BundleException) enabling the plugin 'com.pyxis.greenhopper.jira' Page: Epic Name field is required on Create Issue Screen for other Issue Types Page: Epic Name vs Epic Link Page: Epic panel is empty and Epic is listed in the Backlog Page: Epics Do Not Show Up in Epic Panel due to Wrong Epic Issue Type Page: Error: The issue no longer exists in GreenHopper Page: Error during Greenhopper upgrade - ORA-00955: this name is already using another existing object Page: Exception moving card on Rapid Board Page: GreenHopper Board Error Invalid numeric type Page: GreenHopper board is missing after deleting its filter Page: GreenHopper fails to load due to Permission Denied Page: GreenHopper Features and Best Practices Page: GreenHopper Sprint Health Gadget Days Left Calculation Page: GreenHopper Upgrade Error Due to Rank index was requested before the plugin was upgraded fully Page: How does Greenhopper decide when an issue is complete for reporting purposes? Page: HowTo: Add Colours to Classic Mode Epics Page: How to add and remove issue to/from Sprint via REST API Page: How to build the Greenhopper plugin from source code Page: How to unlock a Locked field Page: How to use classic static burn down chart gadget based on components Page: IndexOutOfBoundsException error at Greenhopper installation or upgrade Page: Issue ranking not working on a Kanban board Page: Issue removed from sprint after editing Page: JIRA Agile: "Exception: Uncaught TypeError: Cannot read property 'fields' (or 'html') of undefined" Page: Plan Mode does not display Page: Rank is not working Page: Retrieve user stories under the Epic via REST call Page: Safari board rendering problem Page: Santander's browser extension for Chrome browser throws exception in Greenhopper Page: Set the 'Epic Link' via REST call Page: Setting Rank (JIRA Agile) via REST fails with 500 (Internal Server Error) Page: Simplified Workflow button fails with "Workflow Migration did not complete successfully" Page: Some issues not showing in plan or work mode of the board Page: The board column headers are misaligned Page: Unable to access Planning mode due to at com.atlassian.greenhopper.service.rapid.RapidViewClauseServiceImpl.getPlanModeClause Page: Unable to access Scrum Board due to corrupted index Page: Unable to create board in Greenhopper Page: Unable to log time in Greenhopper Page: Unable to Search using Epic Link and Sprint on Advance Searching Page: Unable to set issues to Resolved using Greenhopper Simplified Workflow Page: Unable to start sprint and pick date through calendar Page: Unassigned issues doesn't follow the swimlane configuration Page: Unexpected error decoding stored license for 'com.pyxis.greenhopper.jira': com.atlassian.extras.decoder.api.LicenseDecoderNotFoundException: Could not find any valid decoders WARN message Page: Unlabelled Epics Page: urchin Tracker is not defined in Greenhopper Page: User unable to create project and board in Getting Started page Page: Warning on rapid board : Maximum number of viewable issues exceeded for this board Page: When editing issue in JIRA Agile: "Uncaught TypeError: Object false has no method 'getId'" Page: While clicking on 'Issues' on the navigation bar throws an error 'Exception caught in 500 page null java.lang.reflect.UndeclaredThrowableException' Caused by: java.lang.Exception: Couldn't find board, did you mean one of: Sample Scrum Project ? Page: Your issue XXX has been created but is not currently visible on the Rapid Board