Documentation for JIRA 6.3 EAP developer (EAP) releases only. Not using this? See below:
(JIRA 6.2.x documentation | JIRA OnDemand documentation | earlier versions of JIRA)

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As JIRA will depend on database whether to be case sensitive or insensitive, JIRA login for case sensitive database (eg. Postgres) will be case sensitive as well. To make the login page case insensitive, there are two files that need to be modified:

  • <jira-install>\atlassian-jira\WEB-INF\classes\templates\jira\dashboard\macros.vm which control the loginform at the dashboard page (eg. http://localhost:8085/secure/Dashboard.jspa). Modify the file as below
  • <jira-install>\atlassian-jira\includes\loginform.jsp which control the loginform in the middle (eg. http://localhost:8085/login.jsp?os_destination=%2Fbrowse%2FTST-1). Modify the file as below
    Restart JIRA after the modification. If it does not take effect, delete the work directory and restart JIRA.
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1 Comment

  1. Anonymous

    Seems that this documentation belongs to JIRA 3.x and not 4.2, can you please updated it for Version 4.2