Documentation for JIRA 6.4 (This documentation includes the project navigation sidebar). Not using this? See below:
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This page lists the supported platforms for JIRA 6.4 only. If a particular platform or a particular platform's version is not noted on this page, then we do not support it for JIRA 6.4.

(info) Not using JIRA 6.4? The information below does not apply to you. See the following pages instead:

Further information:

  • Please also ensure you have read the JIRA Requirements page, since not all the platforms listed below may be required for your specific JIRA setup.
  • Please read End of Support Announcements for JIRA for important information regarding the end of support for various platforms and browsers when used with JIRA.
  • If you use JIRA Data Center, each node in your environment must meet these requirements. For more information, see JIRA Data Center.

Supported platforms for JIRA 6.4

 Supported platform(s)Supported version(s)Notes
Java platformsOracle JDK / JRE (formerly Sun JDK / JRE)
  • Java 7
  • Java 8
  • There is a known issue with Java 1.8.0_25 and 1.8.0_31. We don't recommend running JIRA on these versions.
Operating systemsMicrosoft Windows 
  • JIRA is a pure Java-based application and should run on any supported operating system, provided that the JDK / JRE requirements are satisfied.
  • Please see here for information on Anti-Virus in JIRA
Linux / Solaris 
  • JIRA is a pure Java-based application and should run on any supported operating system, provided that the JDK / JRE requirements are satisfied.
  • Atlassian only officially supports JIRA running on x86 hardware and 64-bit derivatives of x86 hardware. If you are installing JIRA from an archive, you should create a dedicated user account on the operating system to run JIRA, since JIRA runs as the user it is invoked under and therefore can potentially be abused.
  • Although the JIRA Linux Installer is designed to install successfully on all 'flavours' of Linux, we only test the JIRA Linux Installer on CentOS Linux. If you encounter problems with the JIRA Linux Installer on your particular flavour of Linux, we recommend installing JIRA on Linux from an archive file.
  • Network storage locations are not supported due to Lucene requirements (such as NFS mounts). Please see the IndexWriter docs for further info.
VirtualisationVMware  
  • Please read our Virtualizing JIRA (JIRA on VMware) guide for information on the required configuration of VMWare.
  • We are unable to provide any support for VMWare itself.
  • All of the operating systems listed in the 'Operating systems' rows above are supported for VMware.
Application serversApache Tomcat
  • 7.0.55
  • Deploying multiple Atlassian applications in a single Tomcat container is not supported. Please see Deploying Multiple Atlassian Applications in a Single Tomcat Container for reasons why we do not support this configuration.
  • Whilst JIRA may work with other versions of Apache Tomcat 6 & 7, it has not been tested on them and may cause problems. We recommend using these versions.
Mail servers  
  • SMTP servers must be able to support the multipart content type.
DatabasesOracle
  • Using Advanced Compression Option (ACO) is not supported.
MySQL
  • We support all 5 series GA releases, except for 5.0. This includes 5.1.x, 5.5.x and 5.6.x.
  • The MySQL driver is no longer bundled with JIRA, as of JIRA 5.2. Please see the JIRA 5.2 Upgrade Notes for reasons why we do not bundle this driver.
  • MySQL 5.0.x is not supported as it is essentially EOL and only covered under Oracle Sustaining Support.
  • We recommend running MySQL in strict mode.
  • JIRA does not support 4 byte characters, regardless of MySQL version.
    • If you must use 4 byte characters, we recommend you use PostgreSQL.
PostgreSQL 
Microsoft SQL Server
  • Express Editions are not supported.
HSQLDB
  • Supported for evaluation use only
  • JIRA ships with a built-in database (HyperSQL DataBase or HSQLDB). While this database is suitable for evaluation purposes, it is susceptible to data loss during system crashes. Hence, for production environments we strongly recommend that you configure JIRA to use an external database.
Web BrowsersChrome
  • Latest stable version supported
  • Minimum screen resolution of 1024 x 768 (when browsers are maximised).
  • Please refer to our Security Bugfix Policy on fixing browser issues.
Microsoft Internet Explorer 
  • 9.0
  • 10.0
  • 11.0
  • Minimum screen resolution of 1024 x 768 (when browsers are maximised).
  • Please refer to our Security Bugfix Policy on fixing browser issues.
  • 'Compatibility View' is not supported.

Mozilla Firefox

  • Latest stable version supported
  • Minimum screen resolution of 1024 x 768 (when browsers are maximised).
  • Please refer to our Security Bugfix Policy on fixing browser issues.

Safari

  • Latest stable version supported on Mac OS X only
  • Minimum screen resolution of 1024 x 768 (when browsers are maximised).
  • Please refer to our Security Bugfix Policy on fixing browser issues.
Mobile
  • Mobile Safari (iOS, iPod touch and iPhone only) — Latest stable version
  • Android — The default browser on Android 4.0.3 (Ice Cream Sandwich)
Mobile devices are only supported on the Mobile views.

 

 

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36 Comments

  1. I find it interesting that Atlassian includes a requirement for Java, as the Windows package comes bundled with it - Jira 4.4.1 has 6 Update 26.  If you refer to the service.bat file you can see that the process ignores what you currently have installed, regardless of your %JAVA_HOME%, and forces you to use the version JIRA ships with:

    Sure, one could manually edit the fie so that it uses the JDK/JRE you want, but something tells me that voids warranties :|

    1. Anonymous

      Remember: there's no warranty - express, implied or whatever (smile).

  2. Anonymous

    Are there plans to support Firebird DB ? Latest stable version is 2.5.1 and 3.0 is on the way. http://www.firebirdsql.org/

    What are the critical reasons making this support problematic?

    Thank you and best regards
    V. Pavlov

    1. I don't think that would be a feature demanded by many others too.

      There are still 2 (ok, -MySQL since it's owned by Oracle) OpenSource DBMS which works fine.

      It is much more important to me (and others might agree) that the current support of DBMS is well tested, documented and improved regarding latest versions instead of supporting another DBMS a small set of Customers are willing to use.

  3. Anonymous

    Is any other Application Server supported? E.g.  WebSphere Applications Server or WebSphere Application Server Communition Edition (WASCE)?

  4. Anonymous

    When will OSX will be supported?

  5. Anonymous

    Any idea why AIX is not support anymore.. (sad)

     

    1. Anonymous

      When was AIX ever supported?  We've tried for years to get it to work on that platform and had nothing but trouble due to the fact that only an IBM Java was implemented and the JIRA support team only wants to support the hotspot versions.

  6. Please provide a more detailed client support list by patch-level.

    "Latest Release" version of a browser is a moving target but not known which version exacly ist tested by atlassian in which release / patch

  7. Maybe people missed but it seems that Atlassian is not supporting OS X platform at all. In addition to this it does not support Java 1.7 with the latest Atlassian SDK (4.1). I got this information from support two days ago.

    This kinda translate into this: I doubt there any developers on Atlassian using OS X (sad).   

    1. No, the translation is: JIRA is developed on OSX but not enough customers use OSX servers to make it worthwhile formally testing JIRA on OSX. It works fine though.

  8. Is support for running in KVM on the radar? Has anyone tried KVM and has advice?

     

    Thanks

    Nathan

  9. would like BB10 support for the mobile-optimized part.

    since they are on the inside of the network already, BB's are a good choice for standalone installation users.

    we don't all have iToys.

    (smile)

  10. Hi! ¿Does JIRA supports MS SQL 2012? One of our clients is planning to upgrade from MS SQL 2008, is it going to be an issue?  do you recommend keeping one 2008 database server for Jira?  Thanks!

     

    Pablo da Silva

    1. Hi Pablo, we don't test against MS SQL2012 so I don't recommend running against it. I've added a request to support it at  JRA-34839 - Official support for MS SQL 12 Closed .

  11. MSIE 11 comes with Windows 8.1 by default.

    Please support it.

    1. Hi Chang Joon,

      We are aiming to support IE11 when we release the production version of JIRA 6.2 (due early next year). Keep an eye on this issue: JRA-35525 - Add Internet Explorer 11 as a Supported Platform Closed

      Kind regards,
      Andrew

  12. Are newer versions of PostgreSQL (e.g. 9.3) supported with the appropriate driver?

    Or is 9.0 really the most recent version supported?

     

    1. Hi Philip,

      9.0 is the most recent version supported. There are tickets that you can follow where we are tracking support for PostgreSQL 9.1 ( JRA-29456 - Support Postgres 9.1 Closed ) and PostgreSQL 9.2 ( JRA-34294 - Support postgres 9.2 Closed ).

      Kind regards,
      Andrew

      1. What about PostresQL 9.4.x?

        https://jdbc.postgresql.org/ says "Version 9.4-1201 Released".

        https://jira.atlassian.com/issues/?jql=text%20~%20%22Postgres%209.4%22 says "No issues were found to match your search"

        Can I install JIRA & PG 9.4.1 on Debian so they work together?

  13. Hello.
    When there is support for Java 1.8? I tried to run Jira on Java 1.8 - does not start Jira. Many Jira plugin gives an error when run on Java 1.8.

    1. JRA-37539 - Provide support for JIRA to use Java 1.8 Closed

      1. Hi.

        Nice! I have voted for this issue and I am watching for this issue.

        Sorry my bad English. (smile)

      2. Got my vote for Java 1.8. There are major improvements in Java 1.8 especially with regard to pause times and garbage collection especially on larger deployments.

  14. Does Atlassian really keep a Solaris box around just for testing JIRA? It's got to be a small percentage of the servers running JIRA these days.

  15. Worth adding a note saying that JIRA 6.3 is the first version of JIRA to support JDK8 I think

  16. Heads up - the link in the Virtualisation / VMware section above returns this error:
    Page level restrictions apply to this page. These restrictions limit access to specific users or groups.

    Target page: Virtualizing JIRA (JIRA on VMware)
    We'll be using Virtualisation and need this documentation, can you pls fix?

  17. Atlassian should add a list of supported HTTP Proxies (apache and nginx). It is quite ironic that Atlassian supports only Apache, but most of their online services are using Nignx.

    Also, it would be a good idea to specify that the recommend DB engine to use is PostgreSQL, as that's also used internally by Atlassian and is tested better than others. Going PostgreSQL means less headaches for maintenance.

    1. Hi Sorin,

      Thanks for your question.

      1. HTTP Proxies: The short answer is that we would not feel comfortable recommending what we haven't tested. We don't recommend any particular HTTP proxies as we don't test any. You're right that our Cloud (On Demand) deployment option uses a proxy, However, our Server (BTF) and Cloud (On Demand) deployment options are very different setups.
      2. Databases: While we do use PostgreSQL with some of our internal instances it is not more heavily tested than others. We think customers should be able to choose the database that best suits them.

      Thanks for your support and engagement!

  18. Is Oracle 11.1.0.7 supported on the latest version of JIRA?

    When SQL Server 2014 and Oracle 12c will be supported?

  19. Are there any plans to support Sybase ASE ? SAP HANA support will be very cool too.

    1. We don't have any current plans to expand the number of Databases supported by JIRA.

  20. The statement on this page

    HyperSQL DataBase or HSQLDB... While this database is suitable for evaluation purposes, it is susceptible to data loss during system crashes.

    is not true for any recent version of HyperSQL.  Yes, beware of 10-year-old versions of HSQLDB distributed by Atlassian, but HSQLDB has been ACID, resilient, and reliable for many years now.  If you want protection against system crashes then you use HperSQL's SET FILES WRITE DELAY setting.