upgrade_Before you start
- Read about the new version - Review the release notes and upgrade notes for the version of JIRA that you are upgrading to. See Production Releases. If you plan to skip a few JIRA versions during your upgrade, we strongly recommend that you read the upgrade guides for all major versions between your current version and the version to which you are upgrading. Refer to Important Version-Specific Upgrade Notes for quick links to these guides.
- Check your license - Verify that your license support period is still valid. Upgrading to a version prior to JIRA 6.2.4 on an expired license could lead to the error described in After upgrade JIRA shows 500 error page with message User has no unique key mapping.
- Check for known issues - Use the JIRA Knowledge Base to search for any issues in the new version that will affect you.
- Check for compatibility:
- Confirm that your operating system, database, other applicable platforms and hardware still comply with the requirements for JIRA 6.4. The End of Support Announcements for JIRA page also has important information regarding platform support for future versions of JIRA.
- If you have installed JIRA plugins (i.e. not included with JIRA), verify that they will be compatible with the version of JIRA you are upgrading to. You can find a plugin's compatibility information using Checking app compatibility with application updates or from the plugin's home page on the Atlassian Plugin Exchange.
- Some anti-virus or other Internet security tools may interfere with the JIRA upgrade process and prevent the process from completing successfully. If you experience or anticipate experiencing such an issue with your anti-virus/Internet security tool, disable this tool before proceeding with the JIRA upgrade.
Last modified on Jul 10, 2014
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