Documentation for JIRA 4.0. Documentation for other versions of JIRA is available too.

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Resolutions are the ways in which an issue can be closed. JIRA ships with a set of default resolutions, but you can add your own. To do so, follow the following steps.

  1. Log in as a user with the 'JIRA Administrators' global permission.
  2. Bring up the administration page by clicking either the 'Administration' link on the top bar or the title of the Administration box on the dashboard.
  3. On the panel on the left, under the title 'Issue Settings', click the link labelled 'Resolutions'.
  4. This will bring up the 'View Resolutions' page. The page lists the standard resolutions, along with a form underneath to add new resolutions.
  5. To add a new resolution, fill in the 'Add New Resolution' form. For the name put a short phrase that best describes your new resolution. For the description, put a sentence or two to describe when this resolution should be used. Click the 'Add' button to add your new resolution.
  6. The View Resolutions table can be used to edit, delete, set as default, and re-order the resolutions as they are displayed to the user who is resolving an issue.