The 'Created vs Resolved Issues' report is a difference chart showing the number of issues created vs number of issues resolved over a given period of time. The report is based on your choice of project or issue filter, and the chart can either be cumulative or not.
On this page:
What does the 'Created vs Resolved Issues' report look like?
The report generated will look something like this:
Screenshot: 'Created vs Resolved Issues' report
Areas in red show periods where more issues were created than resolved. Areas in green show periods where more were resolved than created.
Generating a 'Created vs Resolved Issues' report
- On the top navigation bar, click the white triangle next to 'Projects'. The projects dropdown will display.
Tip: If you click on the 'Projects' link instead of the triangle, the summary for your current project will display.
- Click the project that you wish to browse. If it is not displayed in the dropdown, click 'View All Projects' — you will be able to view a list of all projects set up in your JIRA instance and select your project from there. (The choice of project will not affect the report.)
- Click the 'Reports' menu on the right of the page and click 'Created vs Resolved Issues Report' from the dropdown menu that displays. The following form will appear:
- Click 'Select Filter or Project'.
- The popup Filter or Project Picker will appear. Select the project, or issue filter, in which you are interested. You will then be returned to the form.
- In the 'Period' field, select the timeframe on which the report will be based:
- In the 'Days Previously' field, enter the number of days' worth of data (counting backwards from today) to be included in the report.
- In the 'Cumulative Totals?' field, choose either:
- 'Yes' to progressively add data to the preceding column; or
- 'No' to show just a single value in each column.
- In the 'Display Versions?' field, choose either:
- 'All versions' to show version release dates on the chart, for all released versions; or
- 'Only major versions' to show version release dates on the chart, for released versions that are named 'x.x' only; or
- 'None' to not show version release dates on the chart.
Configuring your Internet Explorer cache settings
If you use Internet Explorer, you will need to configure your browser to be able to print pages with charts correctly:
- Select 'Internet Options' from the 'Tools' menu:
- The 'Internet Options' window will display. Click the 'Settings' button in the 'Temporary Internet files' (i.e. cache) section:
- The 'Settings' window will display. Ensure that you have do not have the 'Every visit to the page' (i.e. no caching) option selected. If so, select the 'Automatically' option instead.