Documentation for JIRA 4.1. Documentation for other versions of JIRA is available too.

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To set the issue's assignee from e-mail, set the ccassignee name parameter in the comment handler for the POP/IMAP service used to create issues. Refer to Creating Issues and Comments from Email for more information.

The JIRA Advanced Mail Handler allows users to define fields for the issues created email such as reporter, issue type, priority, summary, description and more.