Documentation for JIRA 4.4. Documentation for other versions of JIRA is available too.

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To append email addresses to comments made by anonymous users when using a mail handler, follow the instructions below.

There is a feature request at JRA-21468. Vote to have this included in the product.

Follow the instructions in How to make a JIRA patch.

  1. Modify AbstractCommentHandler.java by adding 6 more lines after line 81, after the code block under if (body != null):
                             // append the From address at the end of  body
                         body += "\n[Commented via e-mail ";
                         if (message.getFrom() != null &&  message.getFrom().length > 0)
                             body += "received from: " +  message.getFrom()[0] + "]";
                         else
                             body += "but could not establish  sender's address.]";
    
  2. Place the compiled .class file under <jira-install/WEB-INF/classes/com/atlassian/jira/web/action/issue/AbstractCommentableIssue.class
  3. Restart JIRA

Tested on JIRA 3.13.5

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