Documentation for JIRA 4.4. Documentation for other versions of JIRA is available too.

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Direct database modifications are not supported by Atlassian. Always back up JIRA's database before performing any modification to it.

When making direct database modification queries (INSERT, UPDATE, DELETE), the changes are not reflected in the data presented on the application UI. The JIRA application has been written under the assumption that one instance will have exclusive access to the database schema. Some of the data is cached by the application and those caches are updated only when the application is aware that these have been changed. For the changes to be reflected:

  1. Restart the application.
  2. Perform any automated, scripted or mass edit through the application itself using one of the provided facilities:

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Article ID: JIRAKB267257285