Documentation for JIRA 4.4. Documentation for other versions of JIRA is available too.

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When you upgrade or renew your JIRA license, you will receive a new license key. You will need to update your JIRA server with the new license key.

(info) You can access your license key via http://my.atlassian.com

To update your JIRA license key:

  1. Log in to JIRA as a user with the 'JIRA System Administrators' global permission.
  2. Select 'Administration' > 'System' > 'License' to open the 'License' page. This page displays your existing JIRA license details with an 'Update License' section below that.
    (tick) Keyboard shortcut: 'g' + 'g' + start typing 'license'
  3. Paste your new license into this box.
    (info) You can retrieve existing licenses or generate an evaluation one by clicking the 'My Account' link.
  4. Click the 'Add' button to update the JIRA installation with the new license.

(warning) The information on this page does not apply to JIRA OnDemand.

Screenshot : License Details

Do you have a user-limited licence?

If you have a user-limited license (such as a starter license), then the user limit of your license will be displayed on the 'License Details' page. This field is periodically refreshed, but you can retrieve the latest user limit by clicking the 'Refresh' button.

(info) Need more information about licensing or want to find out more about starter licenses? Please see the Licensing FAQ and Starter Licenses page.