Documentation for JIRA 4.4. Documentation for other versions of JIRA is available too.

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The 'User Workload' report displays useful time tracking information on issues assigned to a particular user. It shows the number of unresolved issues assigned to the specified user, and the workload remaining, on a per-project basis.

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Note: this report is only available if time tracking has been enabled by your JIRA administrator.

On this page:

What does the 'User Workload' report look like?

The report generated will look something like this:

Screenshot: 'User Workload' report

The table shows the number of unresolved issues assigned to the specified user, and the workload remaining, on a per-project basis. The last line in the table shows the total the number of issues and the total workload remaining for this user.

Generating a 'User Workload' report

To generate a user workload report:

  1. On the top navigation bar, click the white triangle next to 'Projects'. The projects dropdown will display.
    (tick) Tip: If you click on the 'Projects' link instead of the triangle, the summary for your current project will display.
  2. Click the project that you wish to browse. If it is not displayed in the dropdown, click 'View All Projects' — you will be able to view a list of all projects set up in your JIRA instance and select your project from there. (The choice of project will not affect the report.)
  3. Click the 'Reports' menu on the right of the page and click 'User Workload Report' from the dropdown menu that displays. The following form will appear:
  4. Select or type the name of the user for whom you wish to generate a User Workload report.
  5. In the 'Sub-task Inclusion' drop-down list (note: this will only appear if sub-tasks are enabled), choose which sub-tasks will be included in the report, for all parent issues that belong to this version:
    • Select 'Only including sub-tasks assigned to the selected user' to only include an issue's sub-tasks if the sub-tasks are assigned to the selected user; or
    • Select 'Also including unassigned sub-tasks' to include an issue's sub-tasks regardless of whether the sub-tasks are assigned to the selected user or not.
  6. Click 'Next' to generate the report (See screenshot in previous section above).