The Issue Type is one of the first things a user must choose when they create an issue.
Depending on how your organisation is using JIRA, you might want to add a new Issue Type.
For example, if you are using JIRA to track purchase orders, the default Issue Types ('Bug', 'Improvement', 'New Feature', 'Task') might not be relevant. So you might want to add a new Issue Type called 'Order'.
To add a new Issue Type called 'Order', and associate it with a project called 'Purchase Orders':
- Click 'Administration' in the top navigation bar.
- Select 'Issues' > 'Issue Types'.
- In the 'Add New Issue Type' form, in the 'Name' field, type 'Order. In the 'Description' field, type 'A purchase order'. Then click the 'Add' button'. (For more about adding Issue Types, and icons, please see the documentation.)
- Click the 'Issue Types Scheme' tab at the top of the 'Manage Issue Types' screen.
- In the 'Add New Issue Type Scheme' form, in the 'Name' field, type 'Purchase Order Issue Type Scheme'. Then click the 'Add' button'. (For more about Issue Type Schemes, please see the documentation.)
- In the 'Available Issue Types' list, click the Issue Type called 'Order' and drag it into the 'Issue Types for Current Scheme' list. Then click the 'Save' button.
- Click 'Projects' in the left navigation column. Then in the 'Name' column, click 'Purchase Orders'. The project details will be displayed.
- Click the 'Select' link next to the 'Issue Type Scheme' field, select 'Purchase Order Issue Type Scheme' and click the 'Associate' button.
To test what you have done, create an issue in the 'Purchase Orders' project. The only available Issue Type should be 'Order'.