Documentation for JIRA 5.1.x. Documentation for other versions of JIRA is available too.

Currently JIRA does not have the ability to change usernames. If you are interested in this feature you may wish to vote and watch  JRA-1549 - Getting issue details... STATUS . The work around at this time is to create a new user and then bulk change issues to this new user.

 

Please note that editing the database or any XML backup is not supported by Atlassian.

In the past some customers have manually edited usernames in the database, this is not recommended due to the number of places the username is referenced (comments and filters for example).

Other customers have chosen to directly edit a XML backup using the following method:

  1. Create an XML Backup
  2. Execute a global find and replace for the username
  3. Restore JIRA with the new backup

If the username is a common word (e.g. admin), you may replace text that is not relevant to the user. So please be aware of this issue when performing the replace.

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