Linking to Another Application

Application Links (sometimes called app links) is a bundled app that allows you to set up links, share information, and provide access to certain resources or functionality across multiple Atlassian products. We recommend using OAuth authentication for application links because of the greater security inherent with that protocol. We no longer recommend the Trusted Applications and Basic authentication types.

Linking JIRA to other applications allows you to include information from these systems in JIRA projects and issues. For example, if you link JIRA to Confluence, you can include pointers to wiki pages when creating or editing issues. Another common use case is to link FishEye with JIRA; this allows you to view source code and changesets that correspond to your stories in JIRA. In addition to Atlassian applications, you can also link to external applications; for example, you might use a plugin that allows you to share ZenDesk or Salesforce data via an application link.

  1. Log in to JIRA as a user with the JIRA Administrators permissions.
  2. Choose  > Add-ons. Select Application Links in the left menu.
  3. Enter the URL of the application you want to link to, then select Create new link.

    Cloud to Cloud integration

    When adding the Cloud URL, use the https://instance.atlassian.net. If the https:// is not used, the link will not be completed.


    • If you check The servers have the same set of users..., then this link will be configured using OAuth (with impersonation) authentication.
    • If you are not an admin on both servers you won't be able to set up a 2-way (reciprocal) application link. If you want to go ahead and create a 1-way link anyway, clear the I am an administrator on both instances checkbox.

  4. Use the wizard to finish configuring the link. If the application you are linking to does not have the Application Links plugin, you must supply additional information to set up a link with OAuth authentication.

When you complete the wizard, the Application Links plugin will create the link between your applications using the most secure authentication method that is supported between the two applications. See the Application Links User Guide for more information.

The new link will appear on the Configure Application Links page, where you can:

Last modified on Aug 28, 2013

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