'The database is already in use by another process org.hsqldb.persist.NIOLockFile' Error Due to File Permissions

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Symptoms

JIRA is unable to start and you're seeing errors similar to the following:

The database is already in use by another process: org.hsqldb.persist.NIOLockFile@82213aed
[file =/atlassian/jira-ent-3.13.4/database/jiradb.lck, exists=false, locked=false, valid=false, fl =null]:
java.io.FileNotFoundException: /atlassian/jira-ent-3.13.4/database/jiradb.lck (No such file or directory

Cause

File permission issues are preventing the creation of the database folder which the embedded evaluation database (HSQLDP) needs.

Resolution

Ensure read and write permissions are assigned for the process running JIRA inside the JIRA_HOME folder.

tip/resting Created with Sketch.

Connect JIRA to a production database when you've finished testing or evaluating.

Last modified on Mar 30, 2016

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