Attaching screenshot throws Exception

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Symptoms

Attempting to attach a screenshot within JIRA results in error:

  • ClassNotFoundException com.atlassian.jira.screenshot.applet.ScreeshotApplet.class

Cause

Relates to this bug here:  JRA-31838 - Getting issue details... STATUS

Resolution

This bug has been fixed with the release of JIRA 6.0

If you're still running into this issue, then you will need to clear your web browser's cache

Last modified on Feb 26, 2016

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