Blank issues tab after adding a component to project
Symptoms
The following appears in the atlassian-jira.log
:
2012-09-27 18:47:16,348 TP-Processor40 ERROR xxx 1127x569185x1 xx 192.168.0.147 /browse/SL [webwork.util.ValueStack] query="/tabHtml" {[id="null" type="5" values=""]} {[id="tabHtml" type="8" values=""]}
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor14012.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
Caused by: java.lang.NumberFormatException: null
at java.lang.Long.parseLong(Long.java:375)
at java.lang.Long.parseLong(Long.java:468)
at com.atlassian.jira.issue.statistics.ComponentStatisticsMapper.getValueFromLuceneField(ComponentStatisticsMapper.java:48)
Diagnosis
This problem generally occurs after adding a component to the project.
Resolution
While the exact root cause is known at the moment for this issue, the followings steps will resolve the same:
- Run Integrity Checker with all options selected and fix all inconsistencies.
- Shutdown JIRA
- Clear the contents of the JIRA Installation Directory/work directory
- Restart JIRA
- Re-Index the instance.
Last modified on Mar 30, 2016
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