Browsing to issue raises error

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

After upgrade JIRA, the following appears in the atlassian-jira.log when browsing an issue:

2011-10-17 09:34:09,914 http-8080-4 ERROR admin 574x122x1 1o4fwrq 62.216.165.89,127.0.0.1 /browse/TST-18 [webwork.util.ValueStack] METHOD: "renderPanels", exception: 
java.lang.NoSuchMethodError: com.atlassian.jira.web.action.issue.ViewIssue.getActionOrder()Ljava/lang/String;
	at com.atlassian.jira.plugin.ext.subversion.issuetabpanels.changes.SubversionRevisionsTabPanel.isSortingActionsInAscendingOrder(SubversionRevisionsTabPanel.java:146)
	at com.atlassian.jira.plugin.ext.subversion.issuetabpanels.changes.SubversionRevisionsTabPanel.getActions(SubversionRevisionsTabPanel.java:63)
	at com.atlassian.jira.issue.tabpanels.AllTabPanel.getActions(AllTabPanel.java:45)
	at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelModuleDescriptor.getActions(IssueTabPanelModuleDescriptor.java:94)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)

Cause

A plugin from previous JIRA is installed in the upgraded JIRA. However, the old plugin is not compatible with the upgraded JIRA version.

Resolution

Upgrade the plugin to the compatible version according to https://marketplace.atlassian.com/

According to the stack trace from the above error, the incompatible plugin is Subversion plugin.

Last modified on Mar 30, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.