Can't attach file via Issue Collector in IE
Symptoms
The following appears in the atlassian-jira.log:
ERROR anonymous 555x500x1 1sqz232 127.0.0.1 /rest/collectors/1.0/tempattachment/multipart/4a6bebac [collector.plugin.rest.TemporaryAttachmentsResource] Error creating temporary attachment
java.io.FileNotFoundException: C:\Program Files\Atlassian\Application Data\JIRA\caches\tmp_attachments\8121317758746025194_D:\Users\admin\Documents\durian.png (The filename, directory name, or volume label syntax is incorrect)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:194)
at java.io.FileOutputStream.<init>(FileOutputStream.java:145)
at com.atlassian.jira.collector.plugin.rest.TemporaryAttachmentsResource.createTemporaryAttachment(TemporaryAttachmentsResource.java:228)
at com.atlassian.jira.collector.plugin.rest.TemporaryAttachmentsResource.attachTemporaryFileViaForm(TemporaryAttachmentsResource.java:201)Cause
This is a known bug from the Issue Collector which can be accessed in this bug report:
JRA-31719 - Getting issue details... STATUS
Workaround
- Inside IE, click on the cog icon on the right top and then browse through _Internet Options -> Security -> Advanced_
- Disable the "Include local directory path when uploading files to a server" option
Last modified on Mar 30, 2016
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