Cannot add Card Color, create new filter in Agile

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Adding new Card Color is not possible with no error shown

Diagnosis

Environment

  • JIRA 7
  • Zephyr Plugin : 3.1.0.31002410

Diagnostic Steps

  • Verify that by going into Safe Mode, then performing a full lock reindex, the issue is gone and adding Card Color is possible.

Cause

Caused by Zephyr Plugin

Workaround

Disable Zephyr Plugin and perform a full lock reindex

Resolution

Contact Zephyr Support for further assistance. Currently Zephyr is working on a hotfix for this.

Last modified on Nov 1, 2018

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