Card creation hangs on GreenHopper boards

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Symptoms

You are not able to create cards on the GreenHopper boards and the following appears in the atlassian-jira.log:

http-10511-4 ERROR      [500ErrorPage.jsp] Exception caught in 500 page null
java.util.NoSuchElementException
    at java.util.AbstractList$Itr.next(AbstractList.java:350)
    at com.pyxis.greenhopper.jira.actions.CreateIssueAction.getHistoryIssueType(CreateIssueAction.java:254)
    at com.pyxis.greenhopper.jira.actions.CreateIssueAction.getIssueType(CreateIssueAction.java:107)
    at com.pyxis.greenhopper.jira.actions.CreateIssueAction.getSelectedBoard(CreateIssueAction.java:100)
    at com.pyxis.greenhopper.jira.actions.CreateIssueAction.populateLabelFieldValues(CreateIssueAction.java:293)

The symptoms can also include problems to access the data on the GreenHopper boards or with the issue creation functionality through JIRA interface.

Cause

This problem happens because the Issue Type Scheme associated with the projects affected do not contains any issue types configured. This could be result of a manual data manipulation, since JIRA will not allow Issue Types Schemes to do not have any issue type configured.

Diagnosis

You might go to the affected project and then to the 'Issue Types' tab. You will notice that the associated Issue Type Scheme do not show any issue type on the list.

Resolution

  1. Edit the Issue Type Scheme and include at least one issue type.

Last modified on Mar 30, 2016

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