Could not retrieve users for UserCF error in logfile

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

There are no symptoms within the JIRA UI.

The following appears in the atlassian-jira.log:

2013-05-23 15:14:28,316 http-2990-8 INFO admin 914x6123x1 wu0ymg 172.28.13.175 /rest/api/latest/user/assignable/multiProjectSearch [jira.security.type.UserCF] Could not retrieve users for UserCF 'customfield_10000' since provided PermissionContext has no issue.

Diagnosis

This happens only during issue creation when a user picker custom field's value is used in a permission check which is being triggered. 

Cause

Since the custom field whose value is being checked must be non existent during issue creation, this error will result. 

Resolution

There is none at this time. A bug has been filed at:  JRA-33216 - Getting issue details... STATUS  There is no harm from this error, it just adds extra lines to your logfile.

Last modified on Mar 30, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.