Problem

When searching through Administrator > Issues > Custom Fields, the custom field is not present

Diagnosis

Error rendering macro 'excerpt-include'

No link could be created for '_Note+About+Database+Operations'.

• Run the following SQL query to check the contents of the Custom Field Description:

select * from customfield where cfname=<custom field name>;

 Replace the <custom field name> with the name of the Custom Field that is missing.

• Verify the results and check to see if JavaScript is present in the Description field.

Cause

This could be caused by another Custom Field with the same name using JavaScript in the field description

Resolution

Remove any JavaScript from the Custom Field Description by updating the field:

• To ensure the correct Custom Field is being updated, use both the id and field name when updating the description via the database:

update customfield set description='' where id=<custom field id> and cfname=<custom field name>;

 Replace the <custom field id> and <custom field name> in the above query. The ID can be retrieved from the query done during the Diagnosis.