Dashboard Displays JavaScript Error if Accessed via Internet Explorer
Symptoms
Internet Explorer shows an exclamation mark: ! to indicate there is JavaScript error.
Diagnosis
There is no error thrown by any gadgets.
Turning on the JavaScript debugging will show:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; InfoPath.2; .NET4.0C; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)
Timestamp: Thu, 12 Aug 2010 15:06:52 UTC
Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: https://<BASE_URL>/rest/api/1.0/shortcuts/531/c76e82fdebd816afbcdfca788344f04c/shortcuts.js
Saving the shortcuts.js file will show that the GET return Content-Encoding: , gzip instead of Content-Encoding: gzip
Cause
GZIP compression is enabled in JIRA.
Resolution
Turn off the Use gzip compression via Administration >> Global Settings >> General Configuration.
Last modified on Nov 12, 2018
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