Summary

User can edit all the fields present in the issue layout except for the due date, when you click on the due date field, it displays the grey text "None" but doesn't perform any action.

Environment

Jira Cloud

Diagnosis

User won't be able to edit the due date field as it's greyed out and nothing can be selected.

Cause

You need the Schedule Issues project permission to populate the date in the Due date field in Jira.

Solution

The duedate field must be added to the edit screen for the issuetype and the user must have the schedule issues permission.