Error when importing project from Redmine 2.5.2 to JIRA 6.3.x

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Symptoms

The following appears in the import log.txt:

xxxx-xx-xx xx:xx:xx, xxx ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
com.atlassian.jira.plugins.importer.redmine.RedmineRemoteException: Unexpected exception while importing from redmine
	at com.atlassian.jira.plugins.importer.redmine.RedmineClient.translateException(RedmineClient.java:430)
	at com.atlassian.jira.plugins.importer.redmine.RedmineClient.getUserName(RedmineClient.java:373)
	at com.atlassian.jira.plugins.importer.redmine.transformer.ComponentTransformer.apply(ComponentTransformer.java:24)
	at com.atlassian.jira.plugins.importer.redmine.transformer.ComponentTransformer.apply(ComponentTransformer.java:15)
	at com.google.common.collect.Iterators$8.next(Iterators.java:812)
	at java.util.AbstractCollection.toArray(Unknown Source)
..
Caused by: com.taskadapter.redmineapi.NotFoundException: Server returned '404 not found'. response body: 
	at com.taskadapter.redmineapi.internal.comm.redmine.RedmineErrorHandler.processContent(RedmineErrorHandler.java:45)
	at com.taskadapter.redmineapi.internal.comm.redmine.RedmineErrorHandler.processContent(RedmineErrorHandler.java:21)
	at com.taskadapter.redmineapi.internal.comm.ComposingHandler.processContent(ComposingHandler.java:25)
	at com.taskadapter.redmineapi.internal.comm.ComposingHandler.processContent(ComposingHandler.java:25)
	at com.taskadapter.redmineapi.internal.comm.BaseCommunicator.sendRequest(BaseCommunicator.java:83)
	at com.taskadapter.redmineapi.internal.comm.redmine.RedmineAuthenticator.sendRequest(RedmineAuthenticator.java:52)
	at com.taskadapter.redmineapi.internal.comm.FmapCommunicator.sendRequest(FmapCommunicator.java:26)

Cause

The problem caused by the "Issue category" at Redmine.

Resolution

Remove the default "Assigned To" configuration for each "Issue Category" in the project.

Last modified on Mar 30, 2016

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